How to report a bug?

Report your bugs here and we’ll look into them!

:pushpin: Guidelines:

  1. Before creating a new topic, search for a ticket using the keywords to make sure it hasn’t been reported by another member of our community.

  2. Make sure to review the topic template (see below) when reporting a bug. Please try to include as much information as you can. This will help us diagnose your issue and find a solution faster.

  • Please try to explain the bug in an easy to understand way;
  • Provide a detailed description of the issue and incorrect behavior;
  • Describe the steps you took so that we can reproduce this issue;
  • Provide a screenshot/screen recording of the error message, issue, or unexpected outcome.

:pushpin: Screen recording:

This is one of the best ways for us to see what is happening on your side. Please try to attach a short video that includes both the issue and the steps you took before encountering it.